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| Accepting Credit and Debit Cards Paves Way to New Donors and Larger Donations |
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| Whether for the convenience or the rewards, Americans prefer to use credit and debit cards to manage an increasing number of payments and obligations. Vanco offers churches, schools and foundations of every size a simple and affordable way to accept cards. Our solution is completely web-based which means no special software or card reading equipment is required. In addition, Vanco's solution automates recurring donations which eliminates the tedious task of re-entering payment data each time a regularly scheduled donation is processed. Perhaps best of all, no long-term agreement is required. Vanco's credit and debit card processing works well for both recurring and one-time transactions. All you need is a computer with Internet access and the desire to grow your donations. |
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| Benefits |
| By simply adding credit and debit card capabilities, you can increase giving, achieve greater donor satisfaction and reduce administrative activity. |
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| FAQs |
| Get answers to frequently asked questions about accepting credit and debit cards. |
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| How It Works |
| View the steps involved, from initial authorization to payment confirmation. |
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| Get Started |
| Request information, download a startup packet or contact us to learn how easy it is to get started. |
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| e.service® Merchant Services |
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| Benefits Back to Top |
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| Vanco's credit and debit card solution offers significant benefits to both your organization and your donors. |
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| Delivers Dependable Donations |
| By using credit and debit cards to automate religious offerings, tuition and fund raising, seasonal slumps are avoided, donations are received exactly as scheduled and overall cash flow becomes more predictable. |
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| Reduces Administrative Work |
| Consider the total time spent handling and processing checks from weekly, bi-weekly and monthly donors. It can add up to dozens or even hundreds of hours a year. Now imagine automating that process with a debit card, credit card or perhaps our Direct Debit solution. Transitioning even a handful of these donors to an automated solution will make a big impact on the hours dedicated to administrative activities. |
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| Allows You to Accept Debit Cards Only |
| Some organizations prefer to limit card transactions to debit cards only. Not a problem. Vanco clients can request a debit card filter option that allows debit cards but screens out credit card use. |
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| Enhances Donor Loyalty |
| Families appreciate the ability to use credit and debit cards when making donations, especially if they earn rewards and benefits from their credit card company. |
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| Assures Secure Data Storage |
| Vanco Services is a PCI (Payment Card Industry) Level 1 Compliant Service Provider which means your transactions are handled in accordance with the most rigorous security standards. |
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| Increases One-Time Gifts |
| Vanco clients tell us that donors are more generous at auctions and make larger one-time annual gifts when they have a credit or debit card option available to them. |
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| How It Works Back to Top |
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Authorize |
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Donors authorize your organization to process donations from a credit or debit card. This is typically done in writing using an authorization form. Another option is to utilize Vanco's Website Payment solution that allows donors to authorize a donation without using a paper form. |
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Enter the Donation / Payment |
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After receiving a signed authorization form from your donor, the payment information needs to be entered into our system for processing. The easiest and most common way to enter payment information is through Vanco's online Service Center, a secure website designed for our clients to manage their electronic transactions. Once a payment is entered, the rest is automated. A friendly Vanco implementation specialist will help you get going and provide ongoing assistance. |
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Process and Settle |
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On the scheduled payment date, Vanco processes all authorized card transactions and directs the funds into your designated account. |
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Confirm |
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Vanco generates a deposit report confirming the total amount deposited into your account. Your donors in turn see the transactions on account statements from their credit card company or financial institution. |
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| Frequently Asked Questions Back to Top |
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| Do I need a card reader machine in order to accept credit cards? |
| No, all you need is a computer with Internet access. There is no software or equipment to purchase and maintain. Our solution is ideal for card-not-present transactions such as telephone pledges or weekly church offerings. |
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| Will I receive training? |
| Yes. Upon signing up for any of our payment solutions, one of our implementation specialists will provide over-the phone training to get you up and running quickly. Live, ongoing support from our customer service department is always just a phone call or email away. |
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| If we use more than one Vanco solution, will we still log onto Vanco's online Service Center the same way? |
| Yes. You will be able to manage all your Vanco payment solutions from the same online Service Center. |
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| What do your reports look like? |
| Our reports are simple, straightforward and easy to use. And if you ever find yourself questioning anything on our reports, you can easily talk to one of our helpful customer service representatives without wading through a long series of telephone prompts and commands. |
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| Can we accept credit and debit cards via our website? |
| Absolutely! You can add that capability with our Website Payment solution. A payment page designed in the style of your website is a valuable tool for specific funds and temporary fund drives. You will find it very easy to add or remove funds as needed. |
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| Does the service require a long-term contract? |
| No long-term contract is required. Our philosophy is to retain our clients with superior products and service. |
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| Get Started Back to Top |
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| It's Easy To Get Started! |
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| Click here to request information or download a startup packet. |
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| You may also call 800-774-9355 and ask for a sales representative or send us an email at Sales@VancoServices.com |
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